Practical “managing by processes” for business analysts

As enterprises are more and more often managed by processes, the coherent understanding and use of Business Process Management (BPM) and Service-Oriented Architecture (SOA) between the business and IT becomes critical to improve the enterprise performance. At present, there is still no world-wide agreed views on BPM and SOA. This creates a serious barrier between the business way of “managing by processes” discipline and the IT approach to delivery “managing of processes per se” technologies and tools (BPM suites and SOA). Combining those two views (on the basis of the overarching enterprise architecture viewpoint) allows to achieve the synergy between the business strategies, business needs, best business practices and the potentials of modern technologies and tools. As the business analysts are the people who are systemising the business requirements and matching them with the IT potentials, they should be the primary role to be equipped with the overarching viewpoint.

Teaching BPM-SOA for business analysts v4.pdf — PDF document, 250Kb